How MPC ADI Automated Nationwide Certification for 1,000+ Government Users

As Malaysia accelerated its digital transformation agenda, Akademi Dalam Industri (ADI), a strategic initiative under MITI and implemented by Malaysia Productivity Corporation (MPC), faced a crucial challenge: how to manage nationwide certification and upskilling efficiently while maintaining accuracy, transparency, and scale.
150K+
Yearly System Visitors
5K+
Concurrent Site Visitors
6
API & Automation Flows
1k+
Certified Government Users
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The Situation
Manual certification could no longer keep up with national programme scale
Akademi Dalam Industry (ADI) is a national workforce upskilling initiative under the Ministry of Investment, Trade and Industry (MITI), implemented by Malaysia Productivity Corporation (MPC).
Manual certification could not keep up with the programme’s scale. MPC needed a secure digital system to manage learning progress, verification, and certificate issuance more efficiently.
To fulfill its mission of empowering Malaysia’s workforce and enabling faster talent certification, ADI needed a fully automated, secure, and integrated system.
Certification Bottleneck
Manual coordination made every added user harder to manage.
Scattered Records
Progress, course data, and certificate status were not easy to see in one flow.
Manual Verification
Admin teams needed a clearer way to confirm completion and eligibility.
Scaling Pressure
More users meant more access, tracking, and reliability demands.
What We Built
From challenge to execution
A structured breakdown of how Kawan Elite turned the situation into a working system — through clear actions, connected execution, and measurable outputs.
01
Phase 01
Certification Workflow
Built a digital flow to manage learning progress, completion records, and certificate issuance more systematically.
02
Phase 02
G2G System Integration
Connected core data points with other government system so user records, course progress, and certification status could move in one flow.
03
Phase 03
Scale Readiness
Prepared the platform to support high user traffic, stable access, and reliable performance for nationwide usage.
04
Phase 04
Government-Scale Security
Strengthened access control, reliability, and data handling for public-sector usage.
The Results
What the growth engine produced
150K+
Yearly System Visitors
Large-scale access to ADI’s learning platform.
5K+
Concurrent Site Visitors
Built for high-traffic usage and reliability.
6
API & Automation Flows
Connected data in certification workflows.
1k+
Certified Government Users
Certificates issued through a structured digital process.
Why it Mattered
These innovations enabled ADI to automate over 1,000 certifications across Malaysia with complete transparency and efficiency — strengthening public trust and accelerating the nation’s digital talent development goals.
Google Review
★★★★★
"
Kawan elite is a well organized, responsive team. Their sophisticated learning management syatems and portal administration training are the best in the field
Services Delivered
What we used to get there
Project Evidence
From the engagement

Government Courses Selection Interface for ADI users

Attending Module interface for ADI users to access learning content

A structure User Acceptance Test (UAT) Workshop for elearning ADI
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