ITRecycle and KawanElite Drive 5,049 Trade-Ins and #1 Google Ranking
Wholesale Trade
Malaysia
Enterprise
Challenges
ITRecycle, a leader in the laptop trade-in market, faced challenges with the manual handling of trade-ins, which limited their ability to scale. Their processes involved time-consuming steps for evaluating used laptops and managing customer appointments. To keep pace with rising demand and compete with other digital-first trade-in platforms, ITRecycle needed a robust solution that would automate these tasks and make the experience more seamless for both customers and staff.
Solutions
Solution: Automating Processes with KawanElite’s Digital Expertise
In partnership with KawanElite, ITRecycle embarked on a journey to completely automate their trade-in business. KawanElite implemented a full-scale digital strategy that included the following key components: Used Laptop Value Checker Development: Automating the laptop evaluation process to provide instant quotes online. Online Booking System: Streamlining customer appointments and removing the need for manual scheduling. Google Ads and SEO Optimization: Improving ITRecycle’s online visibility with a top-ranking search strategy. Conversion Tracking Integration: Optimizing ad performance and tracking user engagement for higher conversions. By transforming their operations with KawanElite’s solutions, ITRecycle saw a dramatic improvement in efficiency and user experience.Recommend for company need build customize website with booking & appointment function to serve their customer better.
Tyger Lee
CEO, ITRecycle.com.my
